Returns Policy

We want you to love your shopping experience with us, but we understand that sometimes things don’t go as planned. That’s why we offer a 30-day returns policy to ensure your satisfaction.

Eligibility for Returns

  • Items must be returned within 30 days of receiving your order.
  • To be eligible for a return, your item must be in its original condition—unused, unwashed, and in the original packaging with all tags intact.
  • Returns are not accepted for items marked as final sale, unless they are faulty or damaged.

How to Request a Return

  1. Contact Us: Email our support team with your order number and details about the item(s) you wish to return.
  2. Approval: Once your return is approved, you will receive a return authorization and instructions on how to send your item(s) back to us.
  3. Ship Your Item: Package your item securely and send it to the return address provided. You are responsible for the return shipping costs, except for faulty or damaged items.

Refund Process

  • Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days to your original payment method.
  • Shipping fees are non-refundable unless the item was faulty or damaged upon receipt.

Exchanges

If you need to exchange an item for a different size, colour, or variant, please contact our support team to arrange the exchange. Exchanges are subject to stock availability.

Faulty or Damaged Items

If you receive a faulty or damaged product, please notify us within 7 days of receiving your order. We’ll cover the return shipping costs and ensure a replacement or refund is issued promptly.